The Cosine AM1 comes with a 1 year warranty and a NO DOWNTIME GUARANTEE.

• Free phone support for machine repair consultation

• Machine repairs are fully covered if the AM1 malfunctions

• Cosine maintains a ready inventory of machine components if the situation arises that we need to replace something on your AM1

• No downtime guarantee: If your printer is having warranty-related issues, Cosine can run the print at Cosine's facility during that time. All we ask of you is to cover the cost of material and expedited shipping.
  

Print Consultation

• Unlimited phone support with a Cosine expert

• File reviews

  • Work directly with a Cosine specialist developing customized settings to achieve the best print quality.

• Simplify 3D/slicing help

  • Recommendations on slicer settings based on nozzle size, filament material, and print geometry.

• Failure analysis for prints

  • Analyze G-code for causes of print failure.

  • Check print process settings to correlate with the correct filament material used.

• Print Consultation available at 7,199 USD per year

*Beginner Certification enrollment is required

Meet Our Support Team

Jacob Jacobson
Director of Technical Support and Customer Service

Colby Cupit
Senior Software Developer